ImpressiveEyewear.com
9965 152nd Street, Surrey B.C. Canada   Tel:604-583-6155

Testimonials and Reviews from our Clients

The following posts are from emails, Google+ and facebook posts  from our clients. All the testimonials and Reviews were written by actual clients who have visited the store for eye exams or purchased eyewear and have posted their comments on social media or directly by email or mail. All posts on this site have been copied without any changes or omissions. We do not use or recommend posts from other third party review web sites.  
Testimonials and Reviews Page 1
9965 152nd Street, Guildford Town Gate Plaza, Surrey BC Tel: 604-583-6155 Business Hours: Monday to Friday:9:30am to 6:00pm  Saturday: 9:30 to 5:00 Sundays and Holidays: Closed
Copyright © 2015 Impressive Eyewear. All rights reserved.
Please use the link at the bottom of this page to see earlier reviews on page 2
Review by: Thor R. February 2014 Thanks again to the ladies and Owen at Impressive for fixing my glasses. I must be the most painful customer to deal with; yet because of their phenomenal service, great prices and different specs, they're stuck with me.
More Testimonials Page 2
Review by: M.boyko February 2014 This store is a must visit... I have recently had the pleasure of meeting Gisele. She is so enthusiastic and passionate about her businesses as well as her clients. Gisele pays close attention to your needs and doesn't sell you something just because of the price tag, she truly cares about the eyewear you choose after all they have to reflect you and your personality!!! Gisele also has a variety of unique frames, I'm sure everyone who walks out of her store will feel like a movie star!
Review by: Bart F. February 2014  Dear Gisele, had heard nothing but positive reviews about you, your store and your unique selection of eyewear ever since my wife started working for you, so I thought that I had better check it out for myself, even though I had only recently purchased a new pair of glasses from a large optical chain store.. WELL, I quickly learned what all the fuss was about, not only did I receive knowledgeable, professional service, I was treated with sincere kindness and caring about what I was looking for in eyewear.. My wife teases me for picking out my clothes to coordinate with my glasses now.. lol.. I have not once returned to wearing my old/new pair as not only is my vision with my new glasses so much better, clear, sharp and precise, but I'm pretty styling thanks to Gisele and her wonderful staff..  One happy DILEM client,
Review by: Drew M. February 2014  The name simply says it all. 'Impressive Eyewear' is truly impressive on all levels. I recently purchased frames and lenses and I was thoroughly ‘Impressed’ with the customer service, technology, the store, and the quality. It is not often that when you go to a store that you like everything about it. Megan and Gisele are absolute gems, and I hope that many people get to experience the customer service and treatment that I received. I highly suggest that you make it your first stop when you are looking for anything related to your eyes!
Review by: Joland S.C. June 2014  I decided this time around to check out a Eyewear store where you actually get to talk to a person.  I love the advice and information given by Gisele Klein and her daughter. The store is Impressive but also the owner Gisele and her daughter are impressive. They are down to earth and very professional and make you feel at home :-) very big plus for me. I found glasses there that are one of a kind and I chose glasses for people who love to think outside the box. The selection they carry is impressionable. I would certainly recommend anybody to at least check them out. Thanks so much Gisele and family ♥
Review by: Charmaine S. June 2014  I decided this time around to check out a Eyewear store where you actually get to talk to a person.  I love the advice and information given by Gisele Klein and her daughter. The store is Impressive but also the owner Gisele and her daughter are impressive. They are down to earth and very professional and make you feel at home :-) very big plus for me. I found glasses there that are one of a kind and I chose glasses for people who love to think outside the box. The selection they carry is impressionable. I would certainly recommend anybody to at least check them out. Thanks so much Gisele and family ♥
Review by: Karen June 2014 Gisele, I can't stop obsessing over those beautiful brown/tortoiseshell sunglasses you had me try on when I was at Impressive Eyewear for a few minutes earlier this week.....I hope they're still there because I'm coming to buy them tomorrow afternoon!! This'll be the second time that you've considered what would look best on me, given me glasses to try on, and I've loved the first one.....see you tomorrow.
Review by:  Jean K. July 2014 Gisele – you and your team are incredible.  You give all who come to your business the highest level of expertise every customer deserves (and I’ve been to many places).  Anyone out there – you can go to other places – and Gisele and her team will support that – but the care, thoroughness and honesty Impressive Eyewear gives you is unbelievable.  They take Customer Service to the level it should be. Thank you for all you do consistently for me  - You deliver to everyone who comes to your business.  You offer expertise in checking eyes and prescriptions to what people are looking for.  I am so amazed at the wide range of frames you provide – there’s something for everyone in the price range they can afford.  What’s very much appreciated - - is - - never any sales pressure. Impressive Eyewear is simply THE BEST.  Check it out folks !!!
Review by:  Cindy S. August 2014 Thank you Gisele & Megan for waiting patiently as I saved up to get top of the line lenses as it was worth the wait. Just the lenses were as much as my last pair of glasses but the difference in my sight makes it clear that is worth the extra wait and money! I normally do not “allow” photos with glasses on – but this is an exception
Review by: Tom G. August 2014 Very appreciative, I absolutely love my new glasses.  Both pairs.  It was time for a new prescription and the chore of choosing frames and lenses from the myriad of options was becoming a chore, until I met Gisele.  My questions and concerns were answered professionally without a sense of someone only thinking of a sale.  Gisele cared and I do say, exhibited the utmost patience with me in assisting me to make the best decision.  I purchased the newest in lens technology and it was worth it.  The first ever pair of progressive glasses that I put on and they were perfect immediately.  This technology was only offered by Impressive Eyewear.  We all have our go to people for what is important to us.  I now have my go to people for all my eyewear needs.  Thanks Gisele.
Review by: Dr. G. Struthers September 2014 I first found Gisele’s store on line by searching for high-end frames such as OGA and DILEM. In person, the shopping experience was even better. The friendly and knowledgeable staff seemed genuinely interested in finding the best frame to meet my needs. There is an extensive frame collection, and in-store computer imaging allowed me to see how the frames really looked on me prior to purchase. When it came to lens options, Gisele was expert in her advice. I highly recommend Gisele and her delightful staff. The whole experience was enjoyable and I will be back!
Review by:  Phil October 2014 Having experienced throughout my many years, good and bad service I have noticed a few things. Some people have the gift of the gab, but not their customer's best interests at heart. Others either want their customer's interests fulfilled but simply lack the ability to truly connect. And then there are those who simply lack the proper training and might even have difficulty working at a "fast food" outlet. Not so at Impressive Eyewear. No "assembly line" type service here. Gisele was warm and welcoming, she worked hard at finding the right frames for my discriminating features, and was genuinely enjoying doing what she does best. And what to say about Megan, the "rose" of the staff, who worked tirelessly at adjusting my frames for them to be comfortable, and they have been from minute one. If you need glasses, don't pass up on this place. Hoya lenses rock, and so does Impressive Eyewear!
  Review by:  Vicki K. December 2014 I don't recall how many pairs of glasses I have purchased from you, but I do recall all the great customer service, care and suggestions to achieve the best glasses for me.  I love your great selection of frames and the time you spent taking photo's and emailing them to me to help me decide what I liked best, as there were too many good options.  I was also very happy with your quality lens suggestions and the time you took to customize my lenses.  My last purchase - prescription sunglasses - which I had been putting off because I didn't think they were a necessity, but boy was I wrong. They are the best and also perfect for driving on dull/glary days.  Plus a big Thank You to Megan, who went the extra mile when she gave me her sunglass case, as I was leaving on vacation and she thought it would be better for travel. Great team-work ladies, Thank You!!
Review by:  Marcella K. February 2015 I came in for an eye examination and was happy to be reassured by Dr. Modi that my eyes were healthy though my prescription had changed slightly. The fun began with the frame selection. With a smile wink and a laugh, I told Gisele your frame selections are "impressive". With the use of their Digital Camera system to help with the selection of my frames, it was easy to make my final choices of frames, a Mizyake for a conservation look, Vittoria by Pierre for my true self, and Faby by Roger for my sunglasses. The Impressive Eyewear team certainly did stand by their motto " we'll impress you, you'll impress others". I left the store with a huge smile on my face. When I wear my orange Pierre frames and my sunglasses, people stop me to ask where I got my glasses.
Review by:  Linda R. March 2015 By Email Hi Gisele & Megan  "I needed to get new glasses and went back to the two stores in Maple Ridge where I had purchased frames in the past. I didn't find any frames that I really liked except for one pair of DKNY but they didn't have the colour I wanted so they attempted to order it in. Somewhat frustrated and not wanting to wait for several weeks to get these frames in, I searched the website and found three stores in Surrey that I wanted to check out (since I now live in Surrey). The first store I went to was Impressive Eyewear ... (this ended up being the first and last store). I was immediately "impressed" when I went into the store because they appeared to have a great selection of different/modern looking frames. Now the big challenge was to find a frame to fit because I have a small face. Believe it or not, Megan (who assisted me) found about 15 pairs of glasses that would fit me. I was in my glory! I have never had that many frames to choose from before. I tried on each pair and Megan took my photo with their new computer/photo technology.  After the photo-taking was finished, we went through all the photos and narrowed the choices. Megan even asked her manager/mom Gisele to give her feedback on my choices. I was happy to be ordering a new pair of OWP blue frames. Megan spent alot of time measuring me up for the lenses and I left feeling very satisfied with my purchase. I went back in two weeks to pick up my new glasses and again Megan spent time making adjustments so I got the perfect fit. I have never had such good customer service ... it was very personalized and I didn't feel rushed. I would totally recommend Impressive Eyewear to anyone looking for a great selection of frames and personalized service."
Review by:  Gary W. May 2015 "I could not be happier with the service I received at Impressive Eyewear.   The time and thoughtfulness of the staff addressing my concerns made my experience in the selection of my eyewear one that was beyond my expectations.   I would recommend Impressive Eyewear to anyone looking for quality eyewear and service."
Review by:  Lynne May 2015 "I am very excited about my classy Cazal glasses, Gisele and as you told me years ago, glasses are like jewelry.. to be worn with flair and glamour! I am fully satisfied that you were so patient with me until I found the exact pair that would go with all my bling! You are an expert in your field and I continue to refer you to my friends with confidence that they'll be well cared for! Bob is very happy with his glasses as well. Thank you for 20 year of professional and trustworthy service!"
Review by:  Alissa September 2015 Hello Ladies! Thanks again for all of your help on Saturday. We loved our experience with you both. You both were so easy going and friendly and I felt like I had known you guys forever. It's nice to meet people like you.  We went to Impressive Eyewear to have our 3 month old sons eyes looked at after it was suggested there might be something wrong with one of his eyes. We had been referred there, by a friend of my husbands, when he had needed new glasses a few months ago. Our experience with Megan at the time had been so great that this was the first place we thought of going when we decided to have our sons eyes looked at. I ended up having an eye exam as well since we were there. Dr. Modi was warm, friendly and knowledgeable and offered some great advice for some things I could do to help my tired (new mom) eyes. As for my son, I was reassured that there didn't appear to be anything wrong with his eye. The biggest thing that I really liked about Impressive Eyewear is how warm and friendly Gisele and Megan are, not only with myself, but my whole family. We definitely felt welcomed. We will continue to recommend Impressive Eyewear to anyone and everyone! Sorry again for all the little finger smudges on the glass!! Cheers, 
Review by: Chris B. September 2015 These people are so awesome that we have been to Impressive Eyewear 5 weeks in a row!!! ... and will probably make it 6!!! Their customer service and attention to detail to make your Eyewear truly Impressive is impressive!!! ....... I love my Dilem's with the interchangeable temples!!! Thank you!! I highly recommend Gisele and her team to make your Eyewear selection Impressive!! Chris B.
  Review by:  Dyan October 2015 Dear Megan and Gisele,  I wanted to let you know how pleased I am with my new glasses. The ease at which I change the temples is incredible, even for me, who is totally not mechanically inclined!!! I would like to thank you for making my experience the best that has it has ever been when purchasing glasses. Your knowledge of the product really set me at ease knowing that I was dealing people who were experts. All my friends are commenting on my glasses and wanting to know where I bought them and I am confident that they will receive the same top notch service if they come to see you. My husband loves them also because it makes shopping for birthdays and Christmas so easy for him. All he needs to do is buy me a new set of temples for my new Dilems and bingo!! Shopping problem solved. Again thanks for everything!
  Review by:  Tia T. October 2015 Dead Doe  Used all the same as part one but made the bullet hole out of toilet paper and liquid latex, painted it with Kryolan Aqua Colours and made it bleed with Ben Nye Scab Blood.  To finish the look I added lenses provided my my girls from Impressive Eyewear who are the bomb! It took me 20 minutes to get them in and I was screaming out loud about it but they definitely finish a look.  Safety first! Especially when it comes to your eye balls!!!  Thanks ladies
Review by: Susannah October 2015 Hi Gisele, “The whole experience at Impressive Eyewear was exceptional. >From the great collection of modern frames on offer to the time Gisele spent helping me decide on the right frame using her camera and computer to take pictures which I could then review together before making a final decision on the right frame for me. I was looking for a frame that was fun and individual which I got and I get great comments on how they look. Gisele also spent time helping me to work out what sort of lens would work for my needs. This meant that I felt confident to try my first pair of progressives. Thank you so much! I will be returning when I need to upgrade as will my husband!!”
  Review by: Nadia C. December 2015 If you are looking look no further. I was originally an "online" eyewear shopper! the last time I purchased a pair of glasses was online( don't do that learn from me). I decided after years to actually see experts. And boy am I glad I did! I had one of the best customer service experience of my life and i am a customer service rep myself so i know what am talking about:)!! Gisele is the best at what she does. She didn't rush me, she advised me but always let me make my choices and I am happy to say I have a show stopping pair of glasses! I Loved the whole experience and I can say they gain a customer for life( well as long as i need glasses)
  Review by: Jennifer R. January 2016 Sent from my iPhone Impressive eyewear is awesome! I just got my new glasses today and like always received amazing service and I love them. Megan and Gisele work so well as a team. From the moment you walk in they are welcoming and attentive. Megan picked out a bunch of frames for me and Gisele suggests from across the room the green JF Rey's. In the end those were the glasses I chose.   My husband and I followed Gisele and Megan to their store from another. We have never had any issues with the product they sell and stand behind it.  My family went in for a visit one day and Megan asked about my sunglasses and notices that the lens had an issue I thought that was just suppose to happen. She took them and called the manufacturer and got the lens replaced. I highly recommend Impressive Eyewear and thank you Gisele and Megan!
  Review by: Jackie B. February 2016 Sent from my iPhone My granddaughters without a doubt put the sparkle back in Christmas and with my WIN of New Hoya lenses it was the brightest yet. I was waiting for the perfect pair of Jackie eye wear to be displayed. Got a glimpse of the Sasura collection and loved the dusty rose cat eye pair and the fact that I could bling them up with the interchangeable charms. It was an easy process with the convenience of having my eyes tested on the premises by Dr. Hetul Modi and the Mirromage system. All I needed was the honest and valued opinion of the best mother-daughter team Gisele and Megan and I made my purchase. Gisele mentioned that with my purchase I qualified to enter to win Hoya lenses. It was about two days prior to Christmas when I got the call that I had won. Who doesn't like free lenses??? I am so excited to be able to select a second pair of impressive frames. I have to say I always am impressed with the top notch service I receive at Impressive Eyewear. It's been just over a month now and I can't tell you how much I am enjoying the crystal clear vision and the compliments. I have been dealing with Impressive Eyewear for years and every year just gets a wee bit better. Thanks a Bunch…
  Review by: Cheryl B. February 2016  I have to say how impressed I am with the quality of service at Impressive Eye wear.  I have been wearing glasses for 40 years and I have never received such honesty, personalized, and suggestions as I did with Gisele.  She was very honest, which I so appreciated. The glasses that I thought would look good in the end did not. The glasses Gisele picked out, at first  I did not think they would be for me, however going through the process with her educating me on the shapes ended up being the perfect glasses and I love them!  Thank you Gisele, you ROCK!! HUGS,
  Review by: Debbie T. Myself and my entire family (6) have been loyal customers of Impressive Eyewear since its establishment. Furthermore we have followed Gisele throughout her career for all of our optical needs for the last 30 years! I came to write this review today, as I was simply plugging in the business to see what time they close today. After seeing other’s reviews, it occurred to me that I have yet to write a review or give any public feedback (while we certainly show our appreciation in store, don’t worry mom). I asked myself why? It is because I didn’t really think of myself as a traditional “customer” anymore. Gisele, Meaghan and the entire team just feels like family that we also turn to for this specific need because of their expertise. As a business student I thought, isn’t that the best kind of customer relationship to cultivate? One that spans over decades. Gisele with patience, care and kindness helped me at the age of 9/10, learn to use contacts for the very first time so I could avoid the elementary school ridicule of “Four Eyes”. Later as I grew up she fitted me with glasses that I was confident and proud of through many ages/phases. Beyond this everyone from my mother, 2 brothers (a picky teenager included), 2 girls (1 very eccentric and another a plane jane) and finally even my small, sweet and traditional Indian grandmother who selected a glamorous gold/lavender Versace pair! I am so impressed with their ability to not just meet, but exceed the needs of such diverse clients. I do provide word of mouth feedback to those who ask. But it is long overdue that us Tutt’s share our positive experience with the overall community. Thank you especially to Gisele & Meaghan for never letting us feel that we are simply customers. Should anyone wish to validate anything I have written or have further questions, please feel free to contact me. I am also a research focused, do my homework type of consumer so I am happy to help!
  Review by: Michelle A. March 2016 Amazing staff! Everyone here is so nice and professional. Today was my first time here and I loved my experience. I never thought I could have so much fun at my optometrist appointment. Can't wait to get my glasses in.
  Review by: Kerry L. August, 2016 Started with my teens, one pair each, then Dave and I each bought two at the anniversary sale. I can't thank you enough for helping me pick out two pairs of glasses that I would have never considered on my own. Even on a busy day, I never felt rushed to make a decision. Your unique camera system made it possible for my 14 y/o to see herself in different options before she chose the funky ones. That was a first for her. With such a strong prescription, we had to take cell phone demo pics for her in the past so she could put her glasses back on to look at herself on a tiny screen. Your system, with full sized pictures and two different angles displayed on the monitor made her choice actually her choice. I would recommend Impressive Eyewear if you want unique styles and great customer service. With some great advice from Gisele and Megan, you might just surprise yourself with a whole new look.
  Review by: TIffany C. March, 2016 Thank you so much to Megan Young Johnson at Impressive Eyewear for working with us when our daughter was given a prescription for glasses. This was all new to us and Megan made it such a positive experience! She is knowledgeable and the service was top notch! We could not have asked for a better experience!
  Review by: R.L. June 2016 Impressive Eyewear definitely lives up to their name – impressive! My first time being there was an amazing experience because of their outstanding customer service and their optometrist that they have there, Dr. Modi. Both Megan and Dr. Modi were very thorough when it came to my prescription and what I needed. Megan was very helpful when it came to picking frames because she knew what suited me and what best fit with my face shape. Their selections of frames are very bold and very different. They don’t have your basic and simple brand name frames that are found in your average optical stores which what makes them unique. With their frames they carry, I like how some can be custom-made to your preference. For example, there are companies like Dilem where their temples are interchangeable with various different types of designs or Pierre that make one of kind unique frames that can’t be duplicated or made anywhere else. When it comes to lenses, I could not believe how crystal clear my vision was and how much brighter the view is. They have a huge selection of lenses to choose from depending on your prescription and specialized features so you’ll never run out of options. So when it finally came to picking out a pair of frames, I’m not the type of person to wear any bright or funky and bizarre colours but I did end up buying a beautiful yet simplistic purple Blackfin frame and I love it. My lenses are fantastic and now I can finally see! Thank you so much Megan and Dr. Modi for all your help. Your services are greatly appreciated.
  Review by: Jody W.  July 2016 Great little store in Surrey right near Guildford. The staff are very caring and knowledgeable about everything. I am loving my new Sunglasses!
  Review by: Fiona and Don August 2016 Good morning Megan, I wanted to thank you for the exceptional service Don and I received when we visited the store on the day of your anniversary sale. Even though the store was very busy and there were numerous customers there, yourself and the other representatives made us feel welcome and taken care of. In spite of being very busy, you personally took time to find the best suited frames for both of us and then sat with us and explained all of the different options when it came to lenses coatings etc. I have to say that I have never received that level of professionalism and attention anywhere else. I noticed in the time we were there not one customer was made to feel rushed or unimportant, instead everyone was given one on one personal attention. Thank you for the terrific experience we both had.
  Review by: Cathy F. September, 2016 Dear Gisele and Megan, Once again I just wanted to give you a great big THANK YOU for my new prescription glasses and sunglasses.. My Jimmy Choo sunnies are the first pair of prescription sunglasses that I have purchased from you and not only are they visually gorgeous, they fit and function beautifully.. It’s SO nice to be able to walk in and out of establishments and not have to switch my glasses each and every time.. I am also LOVING my new prescription glasses, they are probably my 5th or 6th pair of prescription glasses that I have purchased from you and they just keep getting better… I love the unique selection of frames that you offer but more importantly I appreciate the exceptional customer service that you provide.. Gisele and Megan, the two of you make an amazing team and are truly two of the nicest, most accommodating people I know.. I have and will continue to refer my family and friends to you for the best selection and the best customer care and service in the industry.. Thanks again,
Review by: Leah & family October, 2016 Hi, my name is Leah. My family and I came to impressive eyewear a couple of months ago to get fitted for glasses for the whole family. Let me just say.... WOW!!! The service that Megan and her colleague provided was nothing short of "Impressive"!! Super friendly and very helpful with our search for the perfect glasses. I myself must have tried on over a dozen pair and Megan was more than accommodating!! Our family strongly recommends Impressive eyewear for anyone looking for friendly service and a wide variety of selection!! We are lifetime customers �� Thank you Megan and everyone at Impressive eyewear!!
  Review by: Janis E. October, 2016 Knowledgeable and friendly staff. Great customer service. Experienced staff is very helpful with a keen knowledge of collection. Excellent collection of designer frames.
  Review by: Sabina U. January 2017 Amazing customer service and product! Was very satisfied. I had a budget i was working with and they were able to help me find exactly what I was looking for. Thank you for all your help!
  Review by: Cheryl B. March 2017 What a great experience! When I first got there Gisele knew what glasses would be perfect for me... I on the other had was not so sure so we tried on a ton of glasses. Gisele was right from the beginning. She has an eye for what is best for her clients. You rock Impressive Eyewear Rocks!
  Review by: Eugene R. March 2017 Best customer service experience we've had here in BC. They've provided me and my husband the perfect frames. Thank you so much Megan and Gisele!!!
  Review by: Avondale S. February 2017 Great price for name brand glasses :), if you want to look Awesome for a reasonable price than check them out !!!!!!!!
  Review by: Radji V. February, 2017 Amazing! amazing! A1 customer service! very highly recommended!
  Review by: D’orig N. March 2017 You'll know a good business by how they treat their customers, the ratings says it all. Best customer service we've had here in BC.
  Review by: Chandal E. March 2017 Just picked up my beautiful new frames from Impressive eyewear. Megan was an absolute pleasure to deal with. Go check them out.
  Review by: Tina Mc. March, 2017 I am happy to say that Gisele went out of her way to help me out, even living a province away. I had searched for a certain type of frame online and she was amazing on giving me a great price and shipping them to me when they arrived.  Great customer service and someone who actually follows up, which is rare these days. Thanks again and one day I will stop by the store when I come back.
ImpressiveEyewear.com
Testimonials and Reviews Page 1

Testimonials and Reviews from our Clients

The following posts are from emails, Google+ and Facebook posts  from our clients.   
9965 152nd Street, Surrey B.C. Canada   Tel:604-583-6155
9965 152nd Street, Guildford Town Gate Plaza, Surrey BC Tel: 604-583-6155 Business Hours: Monday to Friday:9:30am to 6:00pm  Saturday: 9:30 to 5:00 Sundays and Holidays: Closed
Copyright © 2015 Impressive Eyewear. All rights reserved.
Mobile Version website for cell phones
Review by: M. Boyco February 2014 This store is a must visit... I have recently had the pleasure of meeting Gisele. She is so enthusiastic and passionate about her businesses as well as her clients. Gisele pays close attention to your needs and doesn't sell you something just because of the price tag, she truly cares about the eyewear you choose after all they have to reflect you and your personality!!! Gisele also has a variety of unique frames, I'm sure everyone who walks out of her store will feel like a movie star!
Review by: Thor R. February 2014 Thanks again to the ladies and Owen at Impressive for fixing my glasses. I must be the most painful customer to deal with; yet because of their phenomenal service, great prices and different specs, they're stuck with me.
Review by: Bart F. February 2014 Dear Gisele, had heard nothing but positive reviews about you, your store and your unique selection of eyewear ever since my wife started working for you, so I thought that I had better check it out for myself, even though I had only recently purchased a new pair of glasses from a large optical chain store.. WELL, I quickly learned what all the fuss was about, not only did I receive knowledgeable, professional service, I was treated with sincere kindness and caring about what I was looking for in eyewear.. My wife teases me for picking out my clothes to coordinate with my glasses now.. lol.. I have not once returned to wearing my old/new pair as not only is my vision with my new glasses so much better, clear, sharp and precise, but I'm pretty styling thanks to Gisele and her wonderful staff.. One happy DILEM client,
Review by: Drew M. February 2014  The name simply says it all. 'Impressive Eyewear' is truly impressive on all levels. I recently purchased frames and lenses and I was thoroughly ‘Impressed’ with the customer service, technology, the store, and the quality. It is not often that when you go to a store that you like everything about it. Megan and Gisele are absolute gems, and I hope that many people get to experience the customer service and treatment that I received. I highly suggest that you make it your first stop when you are looking for anything related to your eyes!
Review by: Joland S.C. June 2014  I decided this time around to check out a Eyewear store where you actually get to talk to a person.  I love the advice and information given by Gisele Klein and her daughter. The store is Impressive but also the owner Gisele and her daughter are impressive. They are down to earth and very professional and make you feel at home :-) very big plus for me. I found glasses there that are one of a kind and I chose glasses for people who love to think outside the box. The selection they carry is impressionable. I would certainly recommend anybody to at least check them out. Thanks so much Gisele and family
Review by: Charmaine S. June 2014  I decided this time around to check out a Eyewear store where you actually get to talk to a person.  I love the advice and information given by Gisele Klein and her daughter. The store is Impressive but also the owner Gisele and her daughter are impressive. They are down to earth and very professional and make you feel at home :-) very big plus for me. I found glasses there that are one of a kind and I chose glasses for people who love to think outside the box. The selection they carry is impressionable. I would certainly recommend anybody to at least check them out. Thanks so much Gisele and family ♥
Review by: Karen June 2014 Gisele, I can't stop obsessing over those beautiful brown/tortoiseshell sunglasses you had me try on when I was at Impressive Eyewear for a few minutes earlier this week.....I hope they're still there because I'm coming to buy them tomorrow afternoon!! This'll be the second time that you've considered what would look best on me, given me glasses to try on, and I've loved the first one.....see you tomorrow.
Review by:  Jean K. July 2014 Gisele – you and your team are incredible.  You give all who come to your business the highest level of expertise every customer deserves (and I’ve been to many places).  Anyone out there – you can go to other places – and Gisele and her team will support that – but the care, thoroughness and honesty Impressive Eyewear gives you is unbelievable.  They take Customer Service to the level it should be. Thank you for all you do consistently for me  - You deliver to everyone who comes to your business.  You offer expertise in checking eyes and prescriptions to what people are looking for.  I am so amazed at the wide range of frames you provide – there’s something for everyone in the price range they can afford.  What’s very much appreciated - - is - - never any sales pressure. Impressive Eyewear is simply THE BEST.  Check it out folks !!!
Review by:  Cindy S. August 2014 Thank you Gisele & Megan for waiting patiently as I saved up to get top of the line lenses as it was worth the wait. Just the lenses were as much as my last pair of glasses but the difference in my sight makes it clear that is worth the extra wait and money! I normally do not “allow” photos with glasses on – but this is an exception
Review by: Tom G. August 2014 Very appreciative, I absolutely love my new glasses.  Both pairs.  It was time for a new prescription and the chore of choosing frames and lenses from the myriad of options was becoming a chore, until I met Gisele.  My questions and concerns were answered professionally without a sense of someone only thinking of a sale.  Gisele cared and I do say, exhibited the utmost patience with me in assisting me to make the best decision.  I purchased the newest in lens technology and it was worth it.  The first ever pair of progressive glasses that I put on and they were perfect immediately.  This technology was only offered by Impressive Eyewear.  We all have our go to people for what is important to us.  I now have my go to people for all my eyewear needs.  Thanks Gisele.
Review by: Dr. G. Struthers September 2014 I first found Gisele’s store on line by searching for high-end frames such as OGA and DILEM. In person, the shopping experience was even better. The friendly and knowledgeable staff seemed genuinely interested in finding the best frame to meet my needs. There is an extensive frame collection, and in-store computer imaging allowed me to see how the frames really looked on me prior to purchase. When it came to lens options, Gisele was expert in her advice. I highly recommend Gisele and her delightful staff. The whole experience was enjoyable and I will be back!
Review by:  Phil October 2014 Having experienced throughout my many years, good and bad service I have noticed a few things. Some people have the gift of the gab, but not their customer's best interests at heart. Others either want their customer's interests fulfilled but simply lack the ability to truly connect. And then there are those who simply lack the proper training and might even have difficulty working at a "fast food" outlet. Not so at Impressive Eyewear. No "assembly line" type service here. Gisele was warm and welcoming, she worked hard at finding the right frames for my discriminating features, and was genuinely enjoying doing what she does best. And what to say about Megan, the "rose" of the staff, who worked tirelessly at adjusting my frames for them to be comfortable, and they have been from minute one. If you need glasses, don't pass up on this place. Hoya lenses rock, and so does Impressive Eyewear!
  Review by:  Vicki K. December 2014 I don't recall how many pairs of glasses I have purchased from you, but I do recall all the great customer service, care and suggestions to achieve the best glasses for me.  I love your great selection of frames and the time you spent taking photo's and emailing them to me to help me decide what I liked best, as there were too many good options.  I was also very happy with your quality lens suggestions and the time you took to customize my lenses.  My last purchase - prescription sunglasses - which I had been putting off because I didn't think they were a necessity, but boy was I wrong. They are the best and also perfect for driving on dull/glary days.  Plus a big Thank You to Megan, who went the extra mile when she gave me her sunglass case, as I was leaving on vacation and she thought it would be better for travel. Great team-work ladies, Thank You!!
Review by:  Marcella K. February 2015 I came in for an eye examination and was happy to be reassured by Dr. Modi that my eyes were healthy though my prescription had changed slightly. The fun began with the frame selection. With a smile wink and a laugh, I told Gisele your frame selections are "impressive". With the use of their Digital Camera system to help with the selection of my frames, it was easy to make my final choices of frames, a Mizyake for a conservation look, Vittoria by Pierre for my true self, and Faby by Roger for my sunglasses. The Impressive Eyewear team certainly did stand by their motto " we'll impress you, you'll impress others". I left the store with a huge smile on my face. When I wear my orange Pierre frames and my sunglasses, people stop me to ask where I got my glasses.
Review by:  Linda R. March 2015 By Email Hi Gisele & Megan  "I needed to get new glasses and went back to the two stores in Maple Ridge where I had purchased frames in the past. I didn't find any frames that I really liked except for one pair of DKNY but they didn't have the colour I wanted so they attempted to order it in. Somewhat frustrated and not wanting to wait for several weeks to get these frames in, I searched the website and found three stores in Surrey that I wanted to check out (since I now live in Surrey). The first store I went to was Impressive Eyewear ... (this ended up being the first and last store). I was immediately "impressed" when I went into the store because they appeared to have a great selection of different/modern looking frames. Now the big challenge was to find a frame to fit because I have a small face. Believe it or not, Megan (who assisted me) found about 15 pairs of glasses that would fit me. I was in my glory! I have never had that many frames to choose from before. I tried on each pair and Megan took my photo with their new computer/photo technology.  After the photo-taking was finished, we went through all the photos and narrowed the choices. Megan even asked her manager/mom Gisele to give her feedback on my choices. I was happy to be ordering a new pair of OWP blue frames. Megan spent alot of time measuring me up for the lenses and I left feeling very satisfied with my purchase. I went back in two weeks to pick up my new glasses and again Megan spent time making adjustments so I got the perfect fit. I have never had such good customer service ... it was very personalized and I didn't feel rushed. I would totally recommend Impressive Eyewear to anyone looking for a great selection of frames and personalized service."
Review by:  Gary W. May 2015 "I could not be happier with the service I received at Impressive Eyewear. The time and thoughtfulness of the staff addressing my concerns made my experience in the selection of my eyewear one that was beyond my expectations. I would recommend Impressive Eyewear to anyone looking for quality eyewear and service."
Review by:  Lynne May 2015 "I am very excited about my classy Cazal glasses, Gisele and as you told me years ago, glasses are like jewelry.. to be worn with flair and glamour! I am fully satisfied that you were so patient with me until I found the exact pair that would go with all my bling! You are an expert in your field and I continue to refer you to my friends with confidence that they'll be well cared for! Bob is very happy with his glasses as well. Thank you for 20 year of professional and trustworthy service!"
Review by: Chris B. September 2015 These people are so awesome that we have been to Impressive Eyewear 5 weeks in a row!!! ... and will probably make it 6!!! Their customer service and attention to detail to make your Eyewear truly Impressive is impressive!!! ....... I love my Dilem's with the interchangeable temples!!! Thank you!! I highly recommend Gisele and her team to make your Eyewear selection Impressive!! Chris B.
Review by:  Alissa September 2015 Hello Ladies! Thanks again for all of your help on Saturday. We loved our experience with you both. You both were so easy going and friendly and I felt like I had known you guys forever. It's nice to meet people like you.  We went to Impressive Eyewear to have our 3 month old sons eyes looked at after it was suggested there might be something wrong with one of his eyes. We had been referred there, by a friend of my husbands, when he had needed new glasses a few months ago. Our experience with Megan at the time had been so great that this was the first place we thought of going when we decided to have our sons eyes looked at. I ended up having an eye exam as well since we were there. Dr. Modi was warm, friendly and knowledgeable and offered some great advice for some things I could do to help my tired (new mom) eyes. As for my son, I was reassured that there didn't appear to be anything wrong with his eye. The biggest thing that I really liked about Impressive Eyewear is how warm and friendly Gisele and Megan are, not only with myself, but my whole family. We definitely felt welcomed. We will continue to recommend Impressive Eyewear to anyone and everyone! Sorry again for all the little finger smudges on the glass!! Cheers, 
  Review by:  Tia T. October 2015 Dead Doe  Used all the same as part one but made the bullet hole out of toilet paper and liquid latex, painted it with Kryolan Aqua Colours and made it bleed with Ben Nye Scab Blood.  To finish the look I added lenses provided my my girls from Impressive Eyewear who are the bomb! It took me 20 minutes to get them in and I was screaming out loud about it but they definitely finish a look.  Safety first! Especially when it comes to your eye balls!!!  Thanks ladies
  Review by:  Dyan October 2015 Dear Megan and Gisele,  I wanted to let you know how pleased I am with my new glasses. The ease at which I change the temples is incredible, even for me, who is totally not mechanically inclined!!! I would like to thank you for making my experience the best that has it has ever been when purchasing glasses. Your knowledge of the product really set me at ease knowing that I was dealing people who were experts. All my friends are commenting on my glasses and wanting to know where I bought them and I am confident that they will receive the same top notch service if they come to see you. My husband loves them also because it makes shopping for birthdays and Christmas so easy for him. All he needs to do is buy me a new set of temples for my new Dilems and bingo!! Shopping problem solved. Again thanks for everything!
Review by: Susannah October 2015 Hi Gisele, “The whole experience at Impressive Eyewear was exceptional. >From the great collection of modern frames on offer to the time Gisele spent helping me decide on the right frame using her camera and computer to take pictures which I could then review together before making a final decision on the right frame for me. I was looking for a frame that was fun and individual which I got and I get great comments on how they look. Gisele also spent time helping me to work out what sort of lens would work for my needs. This meant that I felt confident to try my first pair of progressives. Thank you so much! I will be returning when I need to upgrade as will my husband!!”
  Review by: Nadia C. December 2015 If you are looking look no further. I was originally an "online" eyewear shopper! the last time I purchased a pair of glasses was online( don't do that learn from me). I decided after years to actually see experts. And boy am I glad I did! I had one of the best customer service experience of my life and i am a customer service rep myself so i know what am talking about:)!! Gisele is the best at what she does. She didn't rush me, she advised me but always let me make my choices and I am happy to say I have a show stopping pair of glasses! I Loved the whole experience and I can say they gain a customer for life( well as long as i need glasses)
  Review by: Jennifer R. January 2016 Impressive eyewear is awesome! I just got my new glasses today and like always received amazing service and I love them. Megan and Gisele work so well as a team. From the moment you walk in they are welcoming and attentive. Megan picked out a bunch of frames for me and Gisele suggests from across the room the green JF Rey's. In the end those were the glasses I chose.   My husband and I followed Gisele and Megan to their store from another. We have never had any issues with the product they sell and stand behind it.  My family went in for a visit one day and Megan asked about my sunglasses and notices that the lens had an issue I thought that was just suppose to happen. She took them and called the manufacturer and got the lens replaced. I highly recommend Impressive Eyewear and thank you Gisele and Megan!
Review by: Jackie B. February 2016 My grand- daughters without a doubt put the sparkle back in Christmas and with my WIN of New Hoya lenses it was the brightest yet. I was waiting for the perfect pair of Jackie eye wear to be displayed. Got a glimpse of the Sasura collection and loved the dusty rose cat eye pair and the fact that I could bling them up with the interchangeable charms. It was an easy process with the convenience of having my eyes tested on the premises by Dr. Hetul Modi and the Mirromage system. All I needed was the honest and valued opinion of the best mother-daughter team Gisele and Megan and I made my purchase. Gisele mentioned that with my purchase I qualified to enter to win Hoya lenses. It was about two days prior to Christmas when I got the call that I had won. Who doesn't like free lenses??? I am so excited to be able to select a second pair of impressive frames. I have to say I always am impressed with the top notch service I receive at Impressive Eyewear. It's been just over a month now and I can't tell you how much I am enjoying the crystal clear vision and the compliments. I have been dealing with Impressive Eyewear for years and every year just gets a wee bit better. Thanks a Bunch…
Review by: Cheryl B. February 2016 I have to say how impressed I am with the quality of service at Impressive Eye wear.  I have been wearing glasses for 40 years and I have never received such honesty, personalized, and suggestions as I did with Gisele.  She was very honest, which I so appreciated. The glasses that I thought would look good in the end did not. The glasses Gisele picked out, at first  I did not think they would be for me, however going through the process with her educating me on the shapes ended up being the perfect glasses and I love them! Thank you Gisele, you ROCK!! HUGS,
  Review by: Debbie T. March 2016 Myself and my entire family (6) have been loyal customers of Impressive Eyewear since its establish- ment. Furthermore we have followed Gisele through- out her career for all of our optical needs for the last 30 years! I came to write this review today, as I was simply plugging in the business to see what time they close today. After seeing other’s reviews, it occurred to me that I have yet to write a review or give any public feedback (while we certainly show our appreciation in store, don’t worry mom). I asked myself why? It is because I didn’t really think of myself as a traditional “customer” anymore. Gisele, Meaghan and the entire team just feels like family that we also turn to for this specific need because of their expertise. As a business student I thought, isn’t that the best kind of customer relationship to cultivate? One that spans over decades. Gisele with patience, care and kindness helped me at the age of 9/10, learn to use contacts for the very first time so I could avoid the elementary school ridicule of “Four Eyes”. Later as I grew up she fitted me with glasses that I was confident and proud of through many ages/phases. Beyond this everyone from my mother, 2 brothers (a picky teenager included), 2 girls (1 very eccentric and another a plane jane) and finally even my small, sweet and traditional Indian grandmother who selected a glamorous gold/lavender Versace pair! I am so impressed with their ability to not just meet, but exceed the needs of such diverse clients. I do provide word of mouth feedback to those who ask. But it is long overdue that us Tutt’s share our positive experience with the overall community. Thank you especially to Gisele & Meaghan for never letting us feel that we are simply customers. Should anyone wish to validate anything I have written or have further questions, please feel free to contact me. I am also a research focused, do my homework type of consumer so I am happy to help!
  Review by: Michelle A. March 2016 Amazing staff! Everyone here is so nice and professional. Today was my first time here and I loved my experience. I never thought I could have so much fun at my optometrist appointment. Can't wait to get my glasses in.
  Review by: TIffany C. March, 2016 Thank you so much to Megan Young Johnson at Impressive Eyewear for working with us when our daughter was given a prescription for glasses.   This was all new to us and Megan made it such a positive experience! She is knowledgeable and the service was top notch! We could not have asked for a better experience!
  Review by: R.L. June 2016 Impressive Eyewear definitely lives up to their name – impressive! My first time being there was an amazing experience because of their outstanding customer service and their optometrist that they have there, Dr. Modi. Both Megan and Dr. Modi were very thorough when it came to my prescription and what I needed. Megan was very helpful when it came to picking frames because she knew what suited me and what best fit with my face shape. Their selections of frames are very bold and very different. They don’t have your basic and simple brand name frames that are found in your average optical stores which what makes them unique. With their frames they carry, I like how some can be custom-made to your preference. For example, there are companies like Dilem where their temples are interchangeable with various different types of designs or Pierre that make one of kind unique frames that can’t be duplicated or made anywhere else. When it comes to lenses, I could not believe how crystal clear my vision was and how much brighter the view is. They have a huge selection of lenses to choose from depending on your prescription and specialized features so you’ll never run out of options. So when it finally came to picking out a pair of frames, I’m not the type of person to wear any bright or funky and bizarre colours but I did end up buying a beautiful yet simplistic purple Blackfin frame and I love it. My lenses are fantastic and now I can finally see! Thank you so much Megan and Dr. Modi for all your help. Your services are greatly appreciated.
  Review by: Jody W.  July 2016 Great little store in Surrey right near Guildford. The staff are very caring and knowledgeable about everything. I am loving my new Sunglasses!
  Review by: Fiona and Don August 2016 Good morning Megan, I wanted to thank you for the exceptional service Don and I received when we visited the store on the day of your anniversary sale. Even though the store was very busy and there were numerous customers there, yourself and the other representatives made us feel welcome and taken care of. In spite of being very busy, you personally took time to find the best suited frames for both of us and then sat with us and explained all of the different options when it came to lenses coatings etc. I have to say that I have never received that level of professionalism and attention anywhere else. I noticed in the time we were there not one customer was made to feel rushed or unimportant, instead everyone was given one on one personal attention. Thank you for the terrific experience we both had.
  Review by: Kerry L. August, 2016 Started with my teens, one pair each, then Dave and I each bought two at the anniversary sale. I can't thank you enough for helping me pick out two pairs of glasses that I would have never considered on my own. Even on a busy day, I never felt rushed to make a decision. Your unique camera system made it possible for my 14 y/o to see herself in different options before she chose the funky ones. That was a first for her. With such a strong prescription, we had to take cell phone demo pics for her in the past so she could put her glasses back on to look at herself on a tiny screen. Your system, with full sized pictures and two different angles displayed on the monitor made her choice actually her choice. I would recommend Impressive Eyewear if you want unique styles and great customer service. With some great advice from Gisele and Megan, you might just surprise yourself with a whole new look.
  Review by: Cathy F. September, 2016 Dear Gisele and Megan, Once again I just wanted to give you a great big THANK YOU for my new prescription glasses and sunglasses.. My Jimmy Choo sunnies are the first pair of prescription sunglasses that I have purchased from you and not only are they visually gorgeous, they fit and function beautifully.. It’s SO nice to be able to walk in and out of establishments and not have to switch my glasses each and every time.. I am also LOVING my new prescription glasses, they are probably my 5th or 6th pair of prescription glasses that I have purchased from you and they just keep getting better… I love the unique selection of frames that you offer but more importantly I appreciate the exceptional customer service that you provide.. Gisele and Megan, the two of you make an amazing team and are truly two of the nicest, most accommodating people I know.. I have and will continue to refer my family and friends to you for the best selection and the best customer care and service in the industry.. Thanks again,
  Review by: Janis E. October, 2016 Knowledgeable and friendly staff. Great customer service. Experienced staff is very helpful with a keen knowledge of collection. Excellent collection of designer frames.
Review by: Leah & family October, 2016 Hi, my name is Leah. My family and I came to impressive eyewear a couple of months ago to get fitted for glasses for the whole family. Let me just say.... WOW!!! The service that Megan and her colleague provided was nothing short of "Impressive"!! Super friendly and very helpful with our search for the perfect glasses. I myself must have tried on over a dozen pair and Megan was more than accommodating!! Our family strongly recommends Impressive eyewear for anyone looking for friendly service and a wide variety of selection!! We are lifetime customers �� Thank you Megan and everyone at Impressive eyewear!!
  Review by: Sabina U. January 2017 Amazing customer service and product! Was very satisfied. I had a budget i was working with and they were able to help me find exactly what I was looking for. Thank you for all your help!
  Review by: Radji V. February, 2017 Amazing! amazing! A1 customer service! very highly recommended!
  Review by: Avondale S. February 2017 Great price for name brand glasses :), if you want to look Awesome for a reasonable price than check them out !!!!!!!!
  Review by: Eugene R. March 2017 Best customer service experience we've had here in BC. They've provided me and my husband the perfect frames. Thank you so much Megan and Gisele!!!
  Review by: Tina Mc. March, 2017 I am happy to say that Gisele went out of her way to help me out, even living a province away. I had searched for a certain type of frame online and she was amazing on giving me a great price and shipping them to me when they arrived.  Great customer service and someone who actually follows up, which is rare these days. Thanks again and one day I will stop by the store when I come back.
  Review by: Chandal E. March 2017 Just picked up my beautiful new frames from Impressive eyewear. Megan was an absolute pleasure to deal with. Go check them out.
  Review by: D’orig N. March 2017 You'll know a good business by how they treat their customers, the ratings says it all. Best customer service we've had here in BC.