Testimonials and Reviews from our Clients

The following posts are from emails, Google+ and Facebook posts from our clients.
Testimonials and Reviews Page 2
19th October, 2013 Thank you Impressive Eyewear for doing such a superb job with my glasses. I usually deal with a very high end frame shop in Vancouver, but from the time I stopped by your convenient location, I became a loyal customer. The people are friendly, professional and knowledgeable and made me feel that satisfying me in every way was their number one goal. Gisele brilliantly realized that there was an error made on my prescription and was able to retest me, correcting the problem. She spared no amount of time making sure my lenses and frames were exactly right for me. Impressive has camera and computer equipment designed to enable visualizing each pair of glasses on the face, and the inventory is fashionable, affordable and interesting. The experience of choosing frames was fun and enjoyable. Now, everywhere I go, I get complements about my beautiful new eyewear and it\'s wonderful to be able to see so clearly. After completion, the frames were rushed to me at my out of town location. You have no idea how much that helped me. I now see better, look great and have a lasting good impression of Impressive Eyewear. Thank you very much for everything. Wendolyn N
17th October 2013 Thank you Gisele and Megan for once again finding me the correct eyewear to suit my needs. I love my new progressive lenses, they are the best! Today I was at a meeting and it was such a treat not having to constantly switch between two pair of glasses. I was able to see the presentations in the distance and then was able to see my notes at the desk. These new lenses give me much more up close viewing space without having to turn my head around a number of times to find the correct viewing spot. I am also excited to be picking up my new DILEM glasses as they will have the same progressive lenses. So even though the glasses I used today were meant for me to use at home and in the garden, it just goes to show that you don't skimp on quality and truly encourage your customers to take care of their vision at all times. THANK YOU SO MUCH! YOU ARE THE BEST! Eva J.
15th October, 2013 Giselle is the owner of this retail eyewear company. What I can tell you is that she is passionate about business and dedicates herself to total customer satisfaction. I have had the pleasure of working with her on business related issues and she is professional, approachable, and loves giving great customer service. You will like your eyewear, and you will love Giselle! After all, it's all about the people! Tom M. (via Google+)
16th August, 2013 Dear Impressive Eyewear, Thank you for my new DILEM glasses, they are extremely light weight and are a great design. I have received so many compliments on them and I think it has to do with Megan Johnson not allowing me to leave until I had a great looking pair of glasses for me. Yes Impressive Eyewear is a store and you do have to go in to them and not sit on the couch to order your glasses but I would choose them any day over an online store or other eyewear store. Gisele has built a great company with customer service that is miles ahead of any other store. I walked into their store being welcomed and invited to sit down and talk about my wants not a sales person trying to push a sale on me. Thank you, Jenn S
29th July,2013 Gisele at Impressive Eyewear is wonderful. She responded to my email about a new frame almost immediately after I sent it and she shipped the frames the very next day. This is exceptional since I haven't been able to find these frames anywhere else in North America! I love my glasses and can't wait to see what else Impressive Eyewear has to offer. These are no ordinary frames - these are a genuine fashion statement! ZENKA ! Mary A CO. USA
27th July, 2013 I just wanted to thank Gisele and Megan for their friendly and knowledgeable service at Impressive Eyewear. I went to their store in search of KAENON sunglasses. Not only did they have the sunglasses I was looking for, I also found another pair which I bought because of their huge selection. I highly recommend Gisele and Megan at Impressive Eyewear for all your glasses and sunglasses needs. Thanks again ladies! Kevin N.
17th July, 2013 Gisele, I get SO many compliments on my glasses and tell MANY folks where you are. One woman in Chilliwack, I told her, "Gisele is so intuitive- she sees who you are and knows which glasses are YOURS". She was trying so hard to keep your address in her head, I gave her my card and told her to call me if she forgot. You should be getting LOTS of business from the valley. Pamela B
5th July, 2013 Impressive Eyewear LTD. This is Surrey, meaning they’re not many good eye glass places. I stumbled upon Impressive Eyewear LTD by simply typing “best eye glass store”, in to Google. I went on to the website and could not take my eyes off the screen! They have every brand you can imagine and amazing deals. I went with my gut and chose to actually visit the place. I step in the store and right away I see 2 beautiful ladies, next thing I know I have finished my eye exam and have gotten a pair of frames that I love which they chose for me. In a matter of minutes these women got everything done so quickly and precisely. There was no hassle even though there were 8 other customers they were dealing with as well. I was surprised how organized and professional they were. I had an amazing experience in this store. I also learned so much about the human eye, which was awesome, the more you know the less you have to worry. They enabled me to see better and I was definitely able to create an impression on those around me. I give the store and the customer service an 11/10. BEST STORE IN SURREY! And I thought I had no chance of finding the right lenses and frames until.. I went to Impressive Eyewear Ltd. You needs glasses go to Impressive Eyewear, you need lenses or frames, again Impressive Eyewear, even if you don’t need glasses GO THERE! Wonderful experience, great people, I feel blessed to know someone out there actually cares about my eyes and style at the same time. They are not there to just make sales, they actually care which is hard to find nowadays so AGAIN 11/10! DON’T WAIT YOUR EYES NEED TO SEE HOW BEAUTIFUL THIS WORLD REALLY IS. Gurjant B.
4th June, 2013 How to look good. I have just got glasses for the first time. Wow, the world is finally clear again. Gisele Klein from Impressive Eyewear in Surrey is extremely knowledgeable and give service and advice that you cannot beat! If you need glasses or contacts... talk with Gisele. You will be so happy that you did. (Colin is wearing COGAN with Varilux S progressive lenses from Essilor) Colin S.
11th May, 2013 Impressive Eyewear: YES I HAVE AN ADDICTION TO MY DILEM'S!!! I love this store! IMPRESSIVE EYEWEAR in Surrey is the place to go for all your glass and contact needs!! I have temples for every occasion. These glasses from France are sturdy but very lightweight. I wore them for over 5hrs the first day! I actually forgot I had them on! This is unusual for me, as I was always taking previous ones on and off constantly. I LOVE the interchangeable temples! Colors to match whatever outfit I wear! How great is that for one pair of glasses! I can't wait to get more temples, teehee! As much as I love these glasses, they were hard to chose because of vast selection of beautiful frames this store carries! My hubby also bought new glasses there. Ivan loves them, and was so happy when many people from his work asked where he got them. I've not yet mentioned the incredible service we got from Gisele at this small but IMPRESSIVE business! They have a photo system which allows you to see all the gasses you try on! This allows you to see yourself and pick the ones that you most like! I highly recommend that you check this place out if you are thinking of new glasses, you will not be disappointed! 5 Stars from me!! Michele P.
26th March, 2013 I really enjoy going to Impressive Eyewear. I am very satisfied with how accommodating Gisele and Megan have been trying to help me find contacts that don't irritate my eyes. I will and have recommended them to others. Thank you very much ladies for the FANTASTIC SERVICE!! Christina J.
11th May, 2013 Just want you to know that I love my Dilem glasses! It took a few days to get used to the new prescription, but I am happy that I can see properly once again! I am also pleased to be able to have a pair of glasses that are so versatile with the interchangeable arms. Now I am really looking forward to my first pair of prescription Dilem sunglasses! With your caring attitude, professionalism and product knowledge, I trusted you right away and listened to your advice. Kind regards, Shelley
1st May, 2013 Dear Gisele, I would like to thank you so much for your generosity in gifting me the box of contact lens solution. Your kindness is greatly appreciated, and it is something that goes hand in hand with your always helpful nature. I am so pleased that I have a place that provides me with such superior service, especially when I am purchasing something so personal. I will reiterate, your store looks wonderful and very inviting, and truly reflects the warm feeling that you get after talking with you Gisele. All the Best Gisele, Jane S
5th April, 2013 A year ago I walked into this boutique looking for a "different" pair of eyeglasses. Nothing traditional and not the same as every other eye glass store. Giselle was so kind and helpful in helping me pick the PERFECT pair. I get compliments on my glasses almost daily. 365 days later Giselle is still treating me like a VIP client. Impressive eyewear is not your typical eyeglass store. She cares about you. Thanks Giselle. I look forward to coming in again very very soon. Candice M.
29th March, 2013 After waiting for too long to update my glasses to avoid sales pressure and ending up with mediocre frames that don't measure up to meet my style. I followed a recommendation give to me to go to Impressive eyewear. As soon as I walked through the door I like the atmosphere and after looking around at the great selection booked my eye exam. I had even had my frame picked out, or so I thought. Gisele saw what it was I liked and didn't try to sell me anything else. She pointed out other options and took the time with me to set aside a collection of frames that I liked. The great thing after that was sitting down and having my picture taken with each frame and I could see what looked good on me. I am thoroughly pleased with the ones I got and have had a lot of compliments on them. I highly recommend to everyone to go in and see for yourself. Carl M.
26th March, 2013 Hi Giselle, "What can I say about Impressive Eyewear? Before becoming a client at Impressive I was absolutely clueless about my own eyes and how to take care of them. The mother daughter combo of Gisele and Megan were absolutely helpful in helping me pick out awesome glasses that looked good and fit good as well as teaching me how to take care of my eyes, something I never really cared to do. All of those other places like -------- were a lot less knowledgeable and weren't very helpful after you've already made your purchase. I would definitely recommend Impressive Eyewear to anyone looking for awesome frames or advice." One very satisfied customer, Peter W.
26th February, 2013 Feeling fine...Went to my friend Gisele's place of business yesterday (IMPRESSIVE EYEWEAR) to help out, and I bought a pair of glasses and 2 pairs of new interchangeable temples for my DILEMS. Temptation was all around me and I caved...I have to tell you, that if you need new glasses, or just want glasses, and you want something unique, along with fantastic service, go see Gisele, you will be Impressed.... I promise. Lynda G.
24th February, 2013 I cant remember when I purchased my glasses. I think its coming up on two years so I am wondering if you would still have the date in your records. My other question is lenses.I have done some research and decided on the lenses I would like. I really like everything I read about that lens. I am happy with the HD lenses I currently have but the drivewear lenses in my sunglasses have been the best of all glasses so I think for my everyday glasses I would like to try Crizal. Do you carry that brand? I learned quality lasts longer. Thank you very much for answering all my questions. Your customer service is great its what keeps me coming back. Corey W.
19th February, 2011 “Have you ever met someone who is so passionate about what they do, that you immediately feel comfortable with their expertise, this is exactly how I feel about Gisele. She is simply an incredible person to begin with but her ability to think "Out of the Box" in order to make things happen and work for you are exceptional. She has taken care of our Prescription & Sunglasses needs and the needs of our friends and family with such outstanding results that I recommend her services to anyone looking for new glasses. Her personable demeanour is the icing on the cake, she just makes you feel great! Drop in to her store and get the true feel of a Professional working for you and achieving a Fantastic outcome on your behalf. Continued Success Gisele, you do your Industry proud and there is no wonder you are well sought after!” Jay S.
12th February, 2013 Well it's been several months since I visited my favorite eye wear store. I was greeted with two wonderful hugs from two great ladies. I knew my eyes were changing and discovered progressive lenses are the answer thanks to Giselle. I have a complete understanding and visually saw the difference. With the fantabulous new collections & their new Mirrormage program I will be back. Two people complimented my old glasses( 2 years plus) while I was there . Where did I buy them??? The answer of course , Impressive Eyewear. That just shows you how impressive this team is. Just wanted to say I love your knew additions & was wonderful to see you both. I feel like family not just a customer. p.s. I think DTJB ♥ fell in love today with J.F. Rey shhh !!!! and it's not quite Valentines Day ♥ Jackie B
6th February, 2013 I was referred to Impressive Eyewear by a family member who purchased three pairs of glasses from Impressive within a year. She was extremely happy with the great service and selection. So it was exciting to get my first pair from you guys. I found the service excellent. You both helped to pick out glasses that look good, have a good feeling and I think people will like them and it makes me look smart and sexy! When I had a hard time deciding on which frame I liked best, Megan used their cool camera system on me to take pictures of each frame so that I can sit back and look at each one on me and with their expertise helped me to pick the final choice. I want to say thank you to Megan and her mom. You’re the best. They’re perfect and right fit for me. Abdul R.
5th February, 2013 Gisele from Impressive Eyewear helped me choose the most impressive eyeglasses I've ever had. They are so cutting edge and I get so many compliments on them that I want to wear them all the time! The best part was that because of their state of the art digital imaging program called Mirrormage, I was able to view myself from all angles, as other people would see me before I made my final choice. Sally D, Street Hawk Express
16th January, 2013 Dear Gisele: Just wanted to acknowledge how thankful I am for your persistence in trying to service my “beyond warrantee” Essilor lenses which developed a small crazing on one lens. I have always liked my Silhouette frames but was not able to wear them because replacement was cost prohibitive for me. You soldiered on trying to find someone from Essilor who was as committed to “service” as you are and you found that someone. I am so grateful for your diligence even though you were not the company who sold me the eyeglasses in the first place. It's really nice to be able to buy a “quality” item, but even nicer to know that you can trust that business to “service” what you bought. Thanks again Gisele for caring. Sincerely Karen.
14th January, 2013 We received this email from a client that we have been trying to get into progressives for along time. Happy to say that we were successful thanks to a new progressive lens design! Impressive! Hi Gisele and Megan, Ok, so I have been officially converted!!!!!. My new progressive lenses are excellent! I wore them all day Saturday with no problems. It was really nice not having to keep taking my glasses on and off. A big thank you to everyone involved. Your persistence in finding the right product to suit my needs really paid off. Thanks again! Dave J.
Review by: Thor R. February 2014 Thanks again to the ladies and Owen at Impressive for fixing my glasses. I must be the most painful customer to deal with; yet because of their phenomenal service, great prices and different specs, they're stuck with me.
Review by: M.boyko February 2014 This store is a must visit... I have recently had the pleasure of meeting Gisele. She is so enthusiastic and passionate about her businesses as well as her clients. Gisele pays close attention to your needs and doesn't sell you something just because of the price tag, she truly cares about the eyewear you choose after all they have to reflect you and your personality!!! Gisele also has a variety of unique frames, I'm sure everyone who walks out of her store will feel like a movie star!
Review by: Bart F. February 2014 Dear Gisele, had heard nothing but positive reviews about you, your store and your unique selection of eyewear ever since my wife started working for you, so I thought that I had better check it out for myself, even though I had only recently purchased a new pair of glasses from a large optical chain store.. WELL, I quickly learned what all the fuss was about, not only did I receive knowledgeable, professional service, I was treated with sincere kindness and caring about what I was looking for in eyewear.. My wife teases me for picking out my clothes to coordinate with my glasses now.. lol.. I have not once returned to wearing my old/new pair as not only is my vision with my new glasses so much better, clear, sharp and precise, but I'm pretty styling thanks to Gisele and her wonderful staff.. One happy DILEM client,
105 - 15350 Croydon Drive,Surrey, BC. Canada Tel: 604-583-6155
ImpressiveEyewear.com
26th March, 2013 Hi Giselle, "What can I say about Impressive Eyewear? Before becoming a client at Impressive I was absolutely clueless about my own eyes and how to take care of them. The mother daughter combo of Gisele and Megan were absolutely helpful in helping me pick out awesome glasses that looked good and fit good as well as teaching me how to take care of my eyes, something I never really cared to do. All of those other places like -------- were a lot less knowledgeable and weren't very helpful after you've already made your purchase. I would definitely recommend Impressive Eyewear to anyone looking for awesome frames or advice." One very satisfied customer, Peter W.
Copyright © 2020 Impressive Eyewear. All rights reserved.
New Location 105-15350 Croydon Drive Surrey, BC V3Z 1H4 New Business Hours: Monday to Thursday: 9:30 to 5:00 Friday: 9:30am to 6:00pm Saturday: 10:00 to 4:00pm Closed on Sunday and all stat holidays
ImpressiveEyewear.com
Testimonials and Reviews Page 2

Testimonials and Reviews from our Clients

The following posts are from emails, Google+ and Facebook posts from our clients.
105 - 15350 Croydon Drive,Surrey, BC. Canada Tel: 604-583-6155
Review by: Thor R. February 2014 Thanks again to the ladies and Owen at Impressive for fixing my glasses. I must be the most painful customer to deal with; yet because of their phenomenal service, great prices and different specs, they're stuck with me.
Review by: M.boyko February 2014 This store is a must visit... I have recently had the pleasure of meeting Gisele. She is so enthusiastic and passionate about her businesses as well as her clients. Gisele pays close attention to your needs and doesn't sell you something just because of the price tag, she truly cares about the eyewear you choose after all they have to reflect you and your personality!!! Gisele also has a variety of unique frames, I'm sure everyone who walks out of her store will feel like a movie star!
Review by: Bart F. February 2014 Dear Gisele, had heard nothing but positive reviews about you, your store and your unique selection of eyewear ever since my wife started working for you, so I thought that I had better check it out for myself, even though I had only recently purchased a new pair of glasses from a large optical chain store.. WELL, I quickly learned what all the fuss was about, not only did I receive knowledgeable, professional service, I was treated with sincere kindness and caring about what I was looking for in eyewear.. My wife teases me for picking out my clothes to coordinate with my glasses now.. lol.. I have not once returned to wearing my old/new pair as not only is my vision with my new glasses so much better, clear, sharp and precise, but I'm pretty styling thanks to Gisele and her wonderful staff.. One happy DILEM client,
Review by: Drew M. February 2014 The name simply says it all. 'Impressive Eyewear' is truly impressive on all levels. I recently purchased frames and lenses and I was thoroughly ‘Impressed’ with the customer service, technology, the store, and the quality. It is not often that when you go to a store that you like everything about it. Megan and Gisele are absolute gems, and I hope that many people get to experience the customer service and treatment that I received. I highly suggest that you make it your first stop when you are looking for anything related to your eyes!
Review by: Joland S.C. June 2014 I decided this time around to check out a Eyewear store where you actually get to talk to a person. I love the advice and information given by Gisele Klein and her daughter. The store is Impressive but also the owner Gisele and her daughter are impressive. They are down to earth and very professional and make you feel at home :-) very big plus for me. I found glasses there that are one of a kind and I chose glasses for people who love to think outside the box. The selection they carry is impressionable. I would certainly recommend anybody to at least check them out. Thanks so much Gisele and family
Review by: Charmaine S. June 2014 I decided this time around to check out a Eyewear store where you actually get to talk to a person. I love the advice and information given by Gisele Klein and her daughter. The store is Impressive but also the owner Gisele and her daughter are impressive. They are down to earth and very professional and make you feel at home :-) very big plus for me. I found glasses there that are one of a kind and I chose glasses for people who love to think outside the box. The selection they carry is impressionable. I would certainly recommend anybody to at least check them out. Thanks so much Gisele and family ♥
Review by: Karen June 2014 Gisele, I can't stop obsessing over those beautiful brown/tortoiseshell sunglasses you had me try on when I was at Impressive Eyewear for a few minutes earlier this week.....I hope they're still there because I'm coming to buy them tomorrow afternoon!! This'll be the second time that you've considered what would look best on me, given me glasses to try on, and I've loved the first one.....see you tomorrow.
19th October, 2013 Thank you Impressive Eyewear for doing such a superb job with my glasses. I usually deal with a very high end frame shop in Vancouver, but from the time I stopped by your convenient location, I became a loyal customer. The people are friendly, professional and knowledgeable and made me feel that satisfying me in every way was their number one goal. Gisele brilliantly realized that there was an error made on my prescription and was able to retest me, correcting the problem. She spared no amount of time making sure my lenses and frames were exactly right for me. Impressive has camera and computer equipment designed to enable visualizing each pair of glasses on the face, and the inventory is fashionable, affordable and interesting. The experience of choosing frames was fun and enjoyable. Now, everywhere I go, I get complements about my beautiful new eyewear and it\'s wonderful to be able to see so clearly. After completion, the frames were rushed to me at my out of town location. You have no idea how much that helped me. I now see better, look great and have a lasting good impression of Impressive Eyewear. Thank you very much for everything. Wendolyn N
17th October 2013 Thank you Gisele and Megan for once again finding me the correct eyewear to suit my needs. I love my new progressive lenses, they are the best! Today I was at a meeting and it was such a treat not having to constantly switch between two pair of glasses. I was able to see the presentations in the distance and then was able to see my notes at the desk. These new lenses give me much more up close viewing space without having to turn my head around a number of times to find the correct viewing spot. I am also excited to be picking up my new DILEM glasses as they will have the same progressive lenses. So even though the glasses I used today were meant for me to use at home and in the garden, it just goes to show that you don't skimp on quality and truly encourage your customers to take care of their vision at all times. THANK YOU SO MUCH! YOU ARE THE BEST! Eva J.
15th October, 2013 Giselle is the owner of this retail eyewear company. What I can tell you is that she is passionate about business and dedicates herself to total customer satisfaction. I have had the pleasure of working with her on business related issues and she is professional, approachable, and loves giving great customer service. You will like your eyewear, and you will love Giselle! After all, it's all about the people! Tom M. (via Google+)
16th August, 2013 Dear Impressive Eyewear, Thank you for my new DILEM glasses, they are extremely light weight and are a great design. I have received so many compliments on them and I think it has to do with Megan Johnson not allowing me to leave until I had a great looking pair of glasses for me. Yes Impressive Eyewear is a store and you do have to go in to them and not sit on the couch to order your glasses but I would choose them any day over an online store or other eyewear store. Gisele has built a great company with customer service that is miles ahead of any other store. I walked into their store being welcomed and invited to sit down and talk about my wants not a sales person trying to push a sale on me. Thank you, Jenn S
29th July,2013 Gisele at Impressive Eyewear is wonderful. She responded to my email about a new frame almost immediately after I sent it and she shipped the frames the very next day. This is exceptional since I haven't been able to find these frames anywhere else in North America! I love my glasses and can't wait to see what else Impressive Eyewear has to offer. These are no ordinary frames - these are a genuine fashion statement! ZENKA ! Mary A CO. USA
27th July, 2013 I just wanted to thank Gisele and Megan for their friendly and knowledgeable service at Impressive Eyewear. I went to their store in search of KAENON sunglasses. Not only did they have the sunglasses I was looking for, I also found another pair which I bought because of their huge selection. I highly recommend Gisele and Megan at Impressive Eyewear for all your glasses and sunglasses needs. Thanks again ladies! Kevin N.
17th July, 2013 Gisele, I get SO many compliments on my glasses and tell MANY folks where you are. One woman in Chilliwack, I told her, "Gisele is so intuitive- she sees who you are and knows which glasses are YOURS". She was trying so hard to keep your address in her head, I gave her my card and told her to call me if she forgot. You should be getting LOTS of business from the valley. Pamela B
Review by: Cindy S. August 2014 Thank you Gisele & Megan for waiting patiently as I saved up to get top of the line lenses as it was worth the wait. Just the lenses were as much as my last pair of glasses but the difference in my sight makes it clear that is worth the extra wait and money! I normally do not “allow” photos with glasses on – but this is an exception
Review by: Phil October 2014 Having experienced throughout my many years, good and bad service I have noticed a few things. Some people have the gift of the gab, but not their customer's best interests at heart. Others either want their customer's interests fulfilled but simply lack the ability to truly connect. And then there are those who simply lack the proper training and might even have difficulty working at a "fast food" outlet. Not so at Impressive Eyewear. No "assembly line" type service here. Gisele was warm and welcoming, she worked hard at finding the right frames for my discriminating features, and was genuinely enjoying doing what she does best. And what to say about Megan, the "rose" of the staff, who worked tirelessly at adjusting my frames for them to be comfortable, and they have been from minute one. If you need glasses, don't pass up on this place. Hoya lenses rock, and so does Impressive Eyewear!
Review by: Vicki K. December 2014 I don't recall how many pairs of glasses I have purchased from you, but I do recall all the great customer service, care and suggestions to achieve the best glasses for me. I love your great selection of frames and the time you spent taking photo's and emailing them to me to help me decide what I liked best, as there were too many good options. I was also very happy with your quality lens suggestions and the time you took to customize my lenses. My last purchase - prescription sunglasses - which I had been putting off because I didn't think they were a necessity, but boy was I wrong. They are the best and also perfect for driving on dull/glary days. Plus a big Thank You to Megan, who went the extra mile when she gave me her sunglass case, as I was leaving on vacation and she thought it would be better for travel. Great team-work ladies, Thank You!!
Review by: Dr. G. Struthers September 2014 I first found Gisele’s store on line by searching for high- end frames such as OGA and DILEM. In person, the shopping experience was even better. The friendly and knowledgeable staff seemed genuinely interested in finding the best frame to meet my needs. There is an extensive frame collection, and in-store computer imaging allowed me to see how the frames really looked on me prior to purchase. When it came to lens options, Gisele was expert in her advice. I highly recommend Gisele and her delightful staff. The whole experience was enjoyable and I will be back!
Review by:Tom G. August 2014 Very appreciative, I absolutely love my new glasses. Both pairs. It was time for a new prescription and the chore of choosing frames and lenses from the myriad of options was becoming a chore, until I met Gisele. My questions and concerns were answered professionally without a sense of someone only thinking of a sale. Gisele cared and I do say, exhibited the utmost patience with me in assisting me to make the best decision. I purchased the newest in lens technology and it was worth it. The first ever pair of progressive glasses that I put on and they were perfect immediately. This technology was only offered by Impressive Eyewear. We all have our go to people for what is important to us. I now have my go to people for all my eyewear needs. Thanks Gisele.
Review by: Jean K. July 2014 Gisele – you and your team are incredible. You give all who come to your business the highest level of expertise every customer deserves (and I’ve been to many places). Anyone out there – you can go to other places – and Gisele and her team will support that – but the care, thoroughness and honesty Impressive Eyewear gives you is unbelievable. They take Customer Service to the level it should be. Thank you for all you do consistently for me - You deliver to everyone who comes to your business. You offer expertise in checking eyes and prescriptions to what people are looking for. I am so amazed at the wide range of frames you provide – there’s something for everyone in the price range they can afford. What’s very much appreciated - - is - - never any sales pressure. Impressive Eyewear is simply THE BEST. Check it out folks !!!
5th July, 2013 Impressive Eyewear LTD. This is Surrey, meaning they’re not many good eye glass places. I stumbled upon Impressive Eyewear LTD by simply typing “best eye glass store”, in to Google. I went on to the website and could not take my eyes off the screen! They have every brand you can imagine and amazing deals. I went with my gut and chose to actually visit the place. I step in the store and right away I see 2 beautiful ladies, next thing I know I have finished my eye exam and have gotten a pair of frames that I love which they chose for me. In a matter of minutes these women got everything done so quickly and precisely. There was no hassle even though there were 8 other customers they were dealing with as well. I was surprised how organized and professional they were. I had an amazing experience in this store. I also learned so much about the human eye, which was awesome, the more you know the less you have to worry. They enabled me to see better and I was definitely able to create an impression on those around me. I give the store and the customer service an 11/10. BEST STORE IN SURREY! And I thought I had no chance of finding the right lenses and frames until.. I went to Impressive Eyewear Ltd. You needs glasses go to Impressive Eyewear, you need lenses or frames, again Impressive Eyewear, even if you don’t need glasses GO THERE! Wonderful experience, great people, I feel blessed to know someone out there actually cares about my eyes and style at the same time. They are not there to just make sales, they actually care which is hard to find nowadays so AGAIN 11/10! DON’T WAIT YOUR EYES NEED TO SEE HOW BEAUTIFUL THIS WORLD REALLY IS. Gurjant B.
4th June, 2013 How to look good. I have just got glasses for the first time. Wow, the world is finally clear again. Gisele Klein from Impressive Eyewear in Surrey is extremely knowledgeable and give service and advice that you cannot beat! If you need glasses or contacts... talk with Gisele. You will be so happy that you did. (Colin is wearing COGAN with Varilux S progressive lenses from Essilor) Colin S.
11th May, 2013 Impressive Eyewear: YES I HAVE AN ADDICTION TO MY DILEM'S!!! I love this store! IMPRESSIVE EYEWEAR in Surrey is the place to go for all your glass and contact needs!! I have temples for every occasion. These glasses from France are sturdy but very lightweight. I wore them for over 5hrs the first day! I actually forgot I had them on! This is unusual for me, as I was always taking previous ones on and off constantly. I LOVE the interchangeable temples! Colors to match whatever outfit I wear! How great is that for one pair of glasses! I can't wait to get more temples, teehee! As much as I love these glasses, they were hard to chose because of vast selection of beautiful frames this store carries! My hubby also bought new glasses there. Ivan loves them, and was so happy when many people from his work asked where he got them. I've not yet mentioned the incredible service we got from Gisele at this small but IMPRESSIVE business! They have a photo system which allows you to see all the gasses you try on! This allows you to see yourself and pick the ones that you most like! I highly recommend that you check this place out if you are thinking of new glasses, you will not be disappointed! 5 Stars from me!! Michele P.
26th March, 2013 I really enjoy going to Impressive Eyewear. I am very satisfied with how accommodating Gisele and Megan have been trying to help me find contacts that don't irritate my eyes. I will and have recommended them to others. Thank you very much ladies for the FANTASTIC SERVICE!! Christina J.
11th May, 2013 Just want you to know that I love my Dilem glasses! It took a few days to get used to the new prescription, but I am happy that I can see properly once again! I am also pleased to be able to have a pair of glasses that are so versatile with the interchangeable arms. Now I am really looking forward to my first pair of prescription Dilem sunglasses! With your caring attitude, professionalism and product knowledge, I trusted you right away and listened to your advice. Kind regards, Shelley
1st May, 2013 Dear Gisele, I would like to thank you so much for your generosity in gifting me the box of contact lens solution. Your kindness is greatly appreciated, and it is something that goes hand in hand with your always helpful nature. I am so pleased that I have a place that provides me with such superior service, especially when I am purchasing something so personal. I will reiterate, your store looks wonderful and very inviting, and truly reflects the warm feeling that you get after talking with you Gisele. All the Best Gisele, Jane S
5th April, 2013 A year ago I walked into this boutique looking for a "different" pair of eyeglasses. Nothing traditional and not the same as every other eye glass store. Giselle was so kind and helpful in helping me pick the PERFECT pair. I get compliments on my glasses almost daily. 365 days later Giselle is still treating me like a VIP client. Impressive eyewear is not your typical eyeglass store. She cares about you. Thanks Giselle. I look forward to coming in again very very soon. Candice M.
29th March, 2013 After waiting for too long to update my glasses to avoid sales pressure and ending up with mediocre frames that don't measure up to meet my style. I followed a recommendation give to me to go to Impressive eyewear. As soon as I walked through the door I like the atmosphere and after looking around at the great selection booked my eye exam. I had even had my frame picked out, or so I thought. Gisele saw what it was I liked and didn't try to sell me anything else. She pointed out other options and took the time with me to set aside a collection of frames that I liked. The great thing after that was sitting down and having my picture taken with each frame and I could see what looked good on me. I am thoroughly pleased with the ones I got and have had a lot of compliments on them. I highly recommend to everyone to go in and see for yourself. Carl M.
26th March, 2013 Hi Giselle, "What can I say about Impressive Eyewear? Before becoming a client at Impressive I was absolutely clueless about my own eyes and how to take care of them. The mother daughter combo of Gisele and Megan were absolutely helpful in helping me pick out awesome glasses that looked good and fit good as well as teaching me how to take care of my eyes, something I never really cared to do. All of those other places like -------- were a lot less knowledgeable and weren't very helpful after you've already made your purchase. I would definitely recommend Impressive Eyewear to anyone looking for awesome frames or advice." One very satisfied customer, Peter W.
26th February, 2013 Feeling fine...Went to my friend Gisele's place of business yesterday (IMPRESSIVE EYEWEAR) to help out, and I bought a pair of glasses and 2 pairs of new interchangeable temples for my DILEMS. Temptation was all around me and I caved...I have to tell you, that if you need new glasses, or just want glasses, and you want something unique, along with fantastic service, go see Gisele, you will be Impressed.... I promise. Lynda G.
24th February, 2013 I cant remember when I purchased my glasses. I think its coming up on two years so I am wondering if you would still have the date in your records. My other question is lenses.I have done some research and decided on the lenses I would like. I really like everything I read about that lens. I am happy with the HD lenses I currently have but the drivewear lenses in my sunglasses have been the best of all glasses so I think for my everyday glasses I would like to try Crizal. Do you carry that brand? I learned quality lasts longer. Thank you very much for answering all my questions. Your customer service is great its what keeps me coming back. Corey W.
19th February, 2011 “Have you ever met someone who is so passionate about what they do, that you immediately feel comfortable with their expertise, this is exactly how I feel about Gisele. She is simply an incredible person to begin with but her ability to think "Out of the Box" in order to make things happen and work for you are exceptional. She has taken care of our Prescription & Sunglasses needs and the needs of our friends and family with such outstanding results that I recommend her services to anyone looking for new glasses. Her personable demeanour is the icing on the cake, she just makes you feel great! Drop in to her store and get the true feel of a Professional working for you and achieving a Fantastic outcome on your behalf. Continued Success Gisele, you do your Industry proud and there is no wonder you are well sought after!” Jay S.
12th February, 2013 Well it's been several months since I visited my favorite eye wear store. I was greeted with two wonderful hugs from two great ladies. I knew my eyes were changing and discovered progressive lenses are the answer thanks to Giselle. I have a complete understanding and visually saw the difference. With the fantabulous new collections & their new Mirrormage program I will be back. Two people complimented my old glasses( 2 years plus) while I was there . Where did I buy them??? The answer of course , Impressive Eyewear. That just shows you how impressive this team is. Just wanted to say I love your knew additions & was wonderful to see you both. I feel like family not just a customer. p.s. I think DTJB ♥ fell in love today with J.F. Rey shhh !!!! and it's not quite Valentines Day ♥ Jackie B
6th February, 2013 I was referred to Impressive Eyewear by a family member who purchased three pairs of glasses from Impressive within a year. She was extremely happy with the great service and selection. So it was exciting to get my first pair from you guys. I found the service excellent. You both helped to pick out glasses that look good, have a good feeling and I think people will like them and it makes me look smart and sexy! When I had a hard time deciding on which frame I liked best, Megan used their cool camera system on me to take pictures of each frame so that I can sit back and look at each one on me and with their expertise helped me to pick the final choice. I want to say thank you to Megan and her mom. You’re the best. They’re perfect and right fit for me. Abdul R.
5th February, 2013 Gisele from Impressive Eyewear helped me choose the most impressive eyeglasses I've ever had. They are so cutting edge and I get so many compliments on them that I want to wear them all the time! The best part was that because of their state of the art digital imaging program called Mirrormage, I was able to view myself from all angles, as other people would see me before I made my final choice. Sally D, Street Hawk Express
16th January, 2013 Dear Gisele: Just wanted to acknowledge how thankful I am for your persistence in trying to service my “beyond warrantee” Essilor lenses which developed a small crazing on one lens. I have always liked my Silhouette frames but was not able to wear them because replacement was cost prohibitive for me. You soldiered on trying to find someone from Essilor who was as committed to “service” as you are and you found that someone. I am so grateful for your diligence even though you were not the company who sold me the eyeglasses in the first place. It's really nice to be able to buy a “quality” item, but even nicer to know that you can trust that business to “service” what you bought. Thanks again Gisele for caring. Sincerely Karen.
14th January, 2013 We received this email from a client that we have been trying to get into progressives for along time. Happy to say that we were successful thanks to a new progressive lens design! Impressive! Hi Gisele and Megan, Ok, so I have been officially converted!!!!!. My new progressive lenses are excellent! I wore them all day Saturday with no problems. It was really nice not having to keep taking my glasses on and off. A big thank you to everyone involved. Your persistence in finding the right product to suit my needs really paid off. Thanks again! Dave J.
Review by: Marcella K. February 2015 I came in for an eye examination and was happy to be reassured by Dr. Modi that my eyes were healthy though my prescription had changed slightly. The fun began with the frame selection. With a smile wink and a laugh, I told Gisele your frame selections are "impressive". With the use of their Digital Camera system to help with the selection of my frames, it was easy to make my final choices of frames, a Mizyake for a conservation look, Vittoria by Pierre for my true self, and Faby by Roger for my sunglasses. The Impressive Eyewear team certainly did stand by their motto " we'll impress you, you'll impress others". I left the store with a huge smile on my face. When I wear my orange Pierre frames and my sunglasses, people stop me to ask where I got my glasses.
Review by: Gary W. May 2015 "I could not be happier with the service I received at Impressive Eyewear. The time and thoughtfulness of the staff addressing my concerns made my experience in the selection of my eyewear one that was beyond my expectations. I would recommend Impressive Eyewear to anyone looking for quality eyewear and service."
Review by: Alissa September 2015 Hello Ladies! Thanks again for all of your help on Saturday. We loved our experience with you both. You both were so easy going and friendly and I felt like I had known you guys forever. It's nice to meet people like you. We went to Impressive Eyewear to have our 3 month old sons eyes looked at after it was suggested there might be something wrong with one of his eyes. We had been referred there, by a friend of my husbands, when he had needed new glasses a few months ago. Our experience with Megan at the time had been so great that this was the first place we thought of going when we decided to have our sons eyes looked at. I ended up having an eye exam as well since we were there. Dr. Modi was warm, friendly and knowledgeable and offered some great advice for some things I could do to help my tired (new mom) eyes. As for my son, I was reassured that there didn't appear to be anything wrong with his eye. The biggest thing that I really liked about Impressive Eyewear is how warm and friendly Gisele and Megan are, not only with myself, but my whole family. We definitely felt welcomed. We will continue to recommend Impressive Eyewear to anyone and everyone! Sorry again for all the little finger smudges on the glass!! Cheers,
Review by: Chris B. September 2015 These people are so awesome that we have been to Impressive Eyewear 5 weeks in a row!!! ... and will probably make it 6!!! Their customer service and attention to detail to make your Eyewear truly Impressive is impressive!!! ....... I love my Dilem's with the interchangeable temples!!! Thank you!! I highly recommend Gisele and her team to make your Eyewear selection Impressive!! Chris B.
Review by: Lynne May 2015 "I am very excited about my classy Cazal glasses, Gisele and as you told me years ago, glasses are like jewelry.. to be worn with flair and glamour! I am fully satisfied that you were so patient with me until I found the exact pair that would go with all my bling! You are an expert in your field and I continue to refer you to my friends with confidence that they'll be well cared for! Bob is very happy with his glasses as well. Thank you for 20 years of professional and trustworthy service!"
Review by: Chris B. September 2015 These people are so awesome that we have been to Impressive Eyewear 5 weeks in a row!!! ... and will probably make it 6!!! Their customer service and attention to detail to make your Eyewear truly Impressive is impressive!!! ....... I love my Dilem's with the interchangeable temples!!! Thank you!! I highly recommend Gisele and her team to make your Eyewear selection Impressive!! Chris B.
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new Business Hours: Monday to Thursday: 9:30 to 5:00 Friday: 9:30am to 6:00pm Saturday: 10:00 to 4:00pm Closed on Sunday and all stat holidays
Review by: Dyan October 2015 Dear Megan and Gisele, I wanted to let you know how pleased I am with my new glasses. The ease at which I change the temples is incredible, even for me, who is totally not mechanically inclined!!! I would like to thank you for making my experience the best that has it has ever been when purchasing glasses. Your knowledge of the product really set me at ease knowing that I was dealing people who were experts. All my friends are commenting on my glasses and wanting to know where I bought them and I am confident that they will receive the same top notch service if they come to see you. My husband loves them also because it makes shopping for birthdays and Christmas so easy for him. All he needs to do is buy me a new set of temples for my new Dilems and bingo!! Shopping problem solved. Again thanks for everything!